Viktor Frankl, one of the great psychologists of the twentieth century, survived the death camps of Nazi Germany. Frankl once told the story of a woman who called him in the middle of the night to calmly inform him she was about to commit suicide.

Frankl kept her on the phone and talked her through her depression, giving her reason after reason to carry on living. Finally, she promised she would not take her life, and she kept her word. When they met years later, Frankl asked which reason had persuaded her to live?

“None of them,” she told him. What then influenced her to go on living, he pressed? Her answer was simple, it was Frankl’s willingness to listen to her in the middle of the night.

A world in which there was someone ready to listen to another’s pain seemed to her a world in which it was worthwhile to live. Often, it is not the brilliant argument that makes the difference. Sometimes the small act of listening is the greatest gift we can give.

A world in which there was someone ready to listen to another’s pain seemed to her a world in which it was worthwhile to live. Often, it is not the brilliant argument that makes the difference. Sometimes the small act of listening is the greatest gift we can give.

We at Celebratory Network, have been blessed with the art of opening up our hearts and minds to people who are willing to come into the safe space and express what’s on their minds and hearts.

Our work with Empathy is a process where we are helping organizations to develop the skills of empathy, redesign processes, nurture a culture and shift the language.

Our Approach to Empathy is:

Some questions that come up are, does empathy bring accountability and the response to that is, empathy brings clarity on challenges, accountability and support needed. It is not an escape from accountability. It makes accountability conversations humane.

Our Empathy Toolkit helps understand the organization’s reality and work starts from there. Click here to know more.